At Michigan Wood Pellets, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://themichiganwoodpellets.com (“Website”) or make a purchase.
1. Information We Collect
We collect various types of information to provide and improve our services to you. The types of information we may collect include:
- Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.
- Usage Data: We may collect information about how you interact with our Website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage patterns, and deliver personalized content and advertisements.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal information to fulfill your orders, process payments, and provide customer support.
- To Improve Our Website: Usage data helps us understand how our Website is being used and allows us to make improvements.
- To Communicate with You: We may use your contact information to send you order confirmations, shipping updates, promotional offers, newsletters, and other communications.
- To Personalize Your Experience: We may use your information to tailor our content and advertisements to your interests.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, shipping orders, and providing customer service.
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect our rights, property, or safety.
4. Data Security
We take reasonable precautions to protect your personal information. This includes using secure servers, encryption, and other industry-standard security measures. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
- Access and Correction: You have the right to access and correct the personal information we hold about you. You can do this by logging into your account or contacting us directly.
- Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out of receiving promotional emails, we may still send you transactional or administrative emails.
- Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any website you visit.
7. Children’s Privacy
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: